Assistant Manager (Debtors’ and Collection) – Aga Khan Hospital Kisumu

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The Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network.

The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2012 accreditation for laboratory services, Safe Care level 5 accreditation and is at advanced stage of attaining Joint Commission International Accreditation.

The Hospital is seeking to attract interested and qualified candidates to fill the position of Assistant Manager (Debtors’ and Collection) in the Finance Department.


  • Coordinate Debt administration and collection of debts.
  • Monitor, review and advice the Debtors Manager on the accounts that have surpassed their set limits.
  • Organize and hold meetings with corporate clients to discuss the status of respective accounts.
  • Prepare Monthly Target for as per the individual portfolio.
  • Review Debtors Target weekly and advise Debtors manager and HOF on the challenges for follow up.
  • Advising the debtor’s Manager on the challenges.
  • Ensuring that Rejections for Top 20 Clients are addressed and response given with the time frame.
  • Work with dispatch section to ensure all invoices have been dispatched.
  • Review all the departmental and sectional reports by 6th of the following month.
  • Maintain accurate departmental reports.
  • Facilitate closures to all rejected invoices.
  • Participate in preparation of financial audits to enable the department to achieve its quality objective.
  • Follow up for replacement of all the vacant positions.
  • To continuously monitor and evaluate individual and team performance for the department.
  • Supervise staff and maintain an atmosphere of acceptance and support within the department to enable good team spirit.
  • Identify areas of personal and professional growth for staff and self in order to stimulate personal and organizational growth.


  • Bachelor of Commerce (Accounting / Finance Option), CPA II or equivalent
  • Proficient in MS Office Suite
  • Formal training in customer care or equivalent demonstrated.
  • A minimum of 3 years’ experience in Hospitals Credit Control/ Debtors management.


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All applications must be submitted through the e-recruitment portal to be considered and your application must be received by 12th June 2024.

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